Questions, answered plainly
Everything people ask about buying US goods and shipping them home to Israel by sea.
Ordering & the LMP model
How does LMP work — do you buy the item for me?
No. You order from the US store and pay them directly; you just enter our New Jersey warehouse as the shipping address. We receive it and ship it to Israel by sea.
Which stores can I buy from?
Any US store — Wayfair, Home Depot, RH, West Elm, Crate & Barrel, Lowe's, and more. If it ships to New Jersey, we can forward it.
Can I combine orders from several stores?
Yes — that's the point. We consolidate everything into one ocean shipment, which can cut costs significantly versus shipping each separately.
Can I shop through LMP directly?
That's coming: a connected account will pull your cart items in automatically. For now, paste a product link or upload your cart/receipt.
Getting a quote & pricing
How do I get a price?
Paste the product link, or upload your cart or receipt — we find each item's weight and dimensions and price it by CBM.
How is the price calculated?
Your estimate is based on the size (total volume) of your shipment — the more space it takes on the ship, the more it costs. On top of that, Israeli VAT (18%) applies to your order value, and customs duty applies only if your item is a taxed category. Both are shown as separate lines — never hidden.
Why volume (CBM) and not weight?
Furniture takes up space more than it weighs; ocean freight for bulky goods is billed by volume.
Is the quote final?
It's an estimate. The final charge is set once we receive the item and confirm its measured size.
Customs, VAT & taxes (Israel)
Will I pay VAT?
Goods under $75 are exempt. $75–$500: 18% VAT, generally no duty. Over $500: 18% VAT plus possible customs duty/purchase tax depending on the item.
How is VAT calculated?
On the CIF value — goods + shipping + insurance (+ any duty) — at 18%.
Does LMP handle customs?
Yes, we manage the import clearance and paperwork; taxes are settled on arrival.
Heads up on splitting orders
Multiple packages to the same person arriving close together can be combined by customs and taxed together.
Timing
How long does it take?
Sea freight is the affordable, slower lane — allow up to ~6 months door to door. We do not guarantee delivery dates.
Why so long?
Ocean transit + consolidation + Israeli customs. It's the trade off for large items at a fraction of air freight cost.
What can & can't ship
What can't go by sea?
Aerosols, lithium batteries, flammables, food/perishables, hazardous chemicals, and certain liquids. These need special handling and aren't accepted in the container.
Is my shipment insured?
Optional insurance is available — recommended for high value or fragile items.
Tracking & delivery
Can I track my shipment?
Yes — status moves through: received at warehouse → consolidated → on the water → Israeli customs → out for delivery.
Do you deliver to my home?
Yes, ground delivery from our Israeli hub to your door (this cost is separate from the sea freight estimate).